BSS practice lead with more than 20 years of experience in Software Engineering Design, Development, Quality Assurance, Maintenance and Operations. Highly accomplished and solutions-oriented professional, offering extensive leadership experience in developing and implementing plans, systems, and procedures that support the accomplishment of long- and short-term program goals. Exemplify high-level proficiency in analyzing and evaluating client needs and business requirements to come up with out-of-the-box and effective technology strategies and solutions. Extensive experience in Billing for the following products Voice (Local & Long distance ), Internet / IP (DSL, HSI, VDSL), Television / Video(Third party), Wireless (Third party), Managed services, Hosting, CPE and products in conjunction with Copper / Fiber Optics product bundles.
Specialties: BSS expertise in Billing Solutions in the areas of Mediation, Interconnect, Rating, Bill Calculation, A/R Management, Customer Account Management, Revenue & Service Assurance, Invoice Billing, Inquiry Services and Convergent Billing.
Specialties: BSS expertise in Billing Solutions in the areas of Mediation, Interconnect, Rating, Bill Calculation, A/R Management, Customer Account Management, Revenue & Service Assurance, Invoice Billing, Inquiry Services and Convergent Billing.
- Strategic and Tactical Systems Planning
- Systems and Solutions Architecture - Systems Development and Integration life cycle management - Analysis of Business and Technical Requirements - Systems Project Management - Process Change Management - Organizational Leadership (Non Profit Organizations) |
- Managing Client /Customer / Vendor / Partner Relationships
- Incident Management & Problem Management, - Metrics and Operations, - Leading Cross Functional & Multi functional Teams - Working and Managing Global teams. - Resource Management, Utilization & Forecasting. |
Education
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Masters degree in Management (MS), IT Project Management Colorado Technical University, 2008
Masters degree in Business (MBA), Technology Management, University Of Phoenix, 2002. Masters degree in Computer Applications (MCA), Osmania University, India, 1995. |